Return or exchange an item
If you are not completely satisfied with your purchase, simply return the item
or items to us in their original condition* within 14 days of receipt. We will
issue a refund on receipt, or exchange the item for a different size / colour if
preferred. However delivery charges are only refundable if you have cancelled
your entire order within the 7 day Cooling-Off Period or where the goods are
faulty and a refund is made.
The item is your responsibility until it
reaches us. For your own protection, we recommend that you send the parcel
using a delivery service that insures you for the value of the goods.
- The cost of
returning the item to us is your responsibility.
- The parcel
can take up to 7 working days to be returned to our Warehouse, unless sent
via special delivery.